This is the official website of the Hammond Water Works Department located in the City of Hammond, Indiana. The e-notices and text messages are now available! Customers must go into the payment center and make a profile. Choose
e-notices or text message.

Thomas M. McDermott, Jr.
Mayor, City of Hammond

Pay Bill Online

The first time you go to the online payment page, you will need your account number, house number and zip code. You will be prompted to enter your choice of user name and password.

Payments made before midnight will be posted to your account the following business day.  Payments made after midnight, weekend and/or holidays could take up to 72 hours to post to your account.

You will be redirected to a secure website where your payment will be processed.
online payment

Go here to pay by phone or find payment location.

You must contact Customer Service if your account is delinquent.

Please read our online
payment terms of agreement policy.

An online payment
transaction fee of $2.75
will be charged as a
separate amount on your

The online payment validation only confirms your transaction with the payment system and does not replace or serve as a substitute for services to be restored.